Access, retention, and capacity gaps show up in every specialty. Health systems lose patients to outside referrals they can't compete with — and specialists spend their time on cases that don't need them.
Learn more →Pointwell does the reverse of competitors. We are the specialty care infrastructure for health systems' existing and employed expertise, so they can retain demand and service that very demand faster. Instead of servicing that demand on their own, referrals become a two-way street leading to increased revenue, increased retention, and increased efficiency.
See how it works →Whether you supply or need specialty capacity, Pointwell connects the two.
Get in TouchAccess, retention, and capacity gaps show up in every specialty. Pointwell closes them by structuring the expertise health systems already have and connecting it to demand they can't otherwise reach.
Point solutions, patient-direct apps, and e-consults each break at the same step.
We structure the expertise health systems already employ so they can retain demand and service it faster — turning every referral into a two-way street. That lets them compete with the specialty solutions targeting their patients, on an advantage no point solution can buy.
The health system's own specialist expertise, made available at scale, is the unfair advantage.Pointwell enables specialists to easily identify referral acuity and routing — covering packet assembly, triage, scheduling, results routing, and follow-up.
Pointwell renders directly within the EHR via iFrame, powered by SMART on FHIR — unlike competitor tools that pull clinicians out of their workflow. That depth of integration is what prevents churn and drives adoption.
The specialist stays in the loop to approve care and provides expertise while our AI model optimizes as a referral routing engine.
Health system receives a referral packet from the primary care provider.
Matches symptoms, chief complaints, and ICD-10 codes to visit type and acuity.
Returns visit type, acuity, modality and workup, checked against facility capability.
Routed in-person with the specialist, or via telehealth / async through a demand partner.
From referral to resolution — all within the health system's existing infrastructure, without a specialist visit.
Jane, 58, visits her primary care provider with bilateral joint pain and morning stiffness. Her PCP suspects early autoimmune disease and would normally refer to rheumatology — a 4-to-5 month wait.
Without leaving the EHR, the PCP opens the Pointwell CDS panel. Pointwell reads the clinical notes, ICD-10 codes, and lab values — and within seconds classifies the case as low-acuity with a recommended telehealth workup path.
The referral packet is sent to a rheumatologist, who reviews the recommended visit type and diagnostic workup steps in their own EHR. They approve the workup (ANA panel, RF, Anti-CCP, CBC) and the protocol is returned to the demand partner's clinical workflow.
Jane returns to her PCP or a local demand-partner clinic. The provider follows the specialist-approved protocol — ordering labs, collecting findings, and completing the workup in a single visit. No wait for a specialist appointment.
Results surface in the rheumatologist's EHR. They review the completed labs (ANA+, RF 42 IU/mL, Anti-CCP 87 U/mL) and deliver a specialist assessment: early RA, initiate HCQ 200mg BID, follow-up in 8 weeks. The care plan goes back to the PCP and patient — without a single in-person specialist visit.
Jane gets a diagnosis and care plan within days, not months. The rheumatologist spent 15 minutes on the async review — freeing their in-person schedule for patients who truly need a specialist visit. Revenue stays in network. Everyone wins.
Client-tailored LLM training — every specialist override strengthens our testing set.
Pointwell turns the CIN's existing infrastructure into a specialty delivery network — without adding headcount, real estate, or new technology burdens.
Winning one CIN anchor deal catalyzes a slew of deals through the referral relationships of that network's own independent clinicians. Many CINs share access to their anchor hospital's EHR instance — integrate once, and Pointwell activates for every provider on that instance. Our sales strategy sells through CIN anchor hospitals first, letting the network do the work of distribution.
Health systems that lack specialist coverage use Pointwell to prevent referral leakage and capture revenue upside by routing low-acuity cases to nearby CIN providers.
AMCs accelerate low-acuity revenue by offloading cases to CIN providers, clearing specialist capacity for the complex, high-value cases only they can handle.
Independent practices and clinics gain access to specialist-authored workup protocols, letting APPs and PCPs handle a broader scope without guessing.
Pointwell creates real, measurable upside for both specialty supply partners and demand partners — not a zero-sum redistribution.
Health systems and specialty groups that route low-acuity referrals through Pointwell shift their in-person case mix toward the cases that generate the most revenue and impact.
CINs, IPAs, and health plans that participate on the demand side unlock a brand-new revenue stream — serving specialty care visits they previously had to refer out entirely.
Shifting low-acuity cases through Pointwell frees specialist time and improves revenue across the board.
Whether you're a specialty group, health system, CIN, or health plan — let's talk about what Pointwell can unlock for your organization.
Get in TouchStructural advantages that compound as the network scales.
Winning one anchor health system catalyzes growth through the referral relationships of that system's own employed and affiliated providers — turning one contract into a network effect.
Pointwell renders inside the EHR via iFrame, powered by SMART on FHIR — unlike competitor tools. That depth of integration with the existing clinical workflow is what drives adoption and prevents churn.
Pointwell's unified clinical intelligence layer connects referral workflows across multiple EHR systems — enabling health systems to extend specialty expertise beyond their own platform.
Regulatory headwinds make it harder for academic medical centers to capture 340B value intentionally. Pointwell pairs their specialty expertise with rural, community, or low-resourced 340B-eligible partners — treating patients locally as intended.
A $50B federal initiative distributed to states through 2030; many grants explicitly cover connectivity and specialty care expansion — with additional grant cycles coming April 2027.
New specialty modules, additional demand partner activations, and expanding provider adoption within an existing health system all drive revenue growth from a single anchor relationship.
Once the model has enough specialty expertise and override data, offer payers retrospective claims review against Pointwell's structured diagnostic workup steps, and a specialty referral routing hub that speeds access and drives savings.
Health systems lacking a subspecialty connect with ones that have it, delivering structured workup expertise via Pointwell — domestically, and internationally, where several clients have already asked for this.
Federal Rural Health Transformation grants are available in most states to support specialty care expansion and care connectivity — and Pointwell qualifies as a fundable implementation. We'll help you identify and apply for an RHT grant in your state in support of your specialty care expansion goals. These grants can cover implementation, integration, and the ongoing cost of the platform.
Reach Out Now — We'll Help You ApplyWhether you're a health system looking to reduce referral leakage, an APP clinic or CIN looking to expand your specialty reach, or an investor — we'd love to connect.
We're building Pointwell for health systems that want to stop losing patients to outside referrals — and for CIN providers that want to offer more to their communities.
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